Refund policy
Every paid plan carries a 7-day money-back guarantee. Not happy, for any reason? One message gets you a full refund.
How to request a refund
Message us in live chat or email us from the address on your account within 7 days of your plan being activated. Include your order reference if you have it (it is in your welcome email). We confirm the refund in the same conversation — the money returns the way it came: card, PayPal, Apple Pay or crypto.
What is covered
The full amount you paid, including any extra-screen add-ons, on your first order of any term. Renewals are covered for 7 days after the renewal date on the same basis.
After the 7 days
Once the guarantee window closes, plans run to the end of their term and are not refundable pro-rata. If something stops working on our side and we cannot fix it, we refund the unused portion — that one is on us, always.
The free trial
The 24-hour trial costs nothing, so there is nothing to refund — it exists precisely so you can test everything on your own devices before paying.